Shipping & Terms
Per Petri Store sends to all of Denmark with Postnord and GLS and all countries in the EU.
As to original artworks: If suitable, artworks are rolled/wrapped in tissue paper and sent in either solid cardboard tubes or flat cardboard cases. If not suitable (e.g. framed works) another solution can be arranged.
As to art prints: All art prints are rolled in tissue paper and packed and sent in solid cardboard tubes. This type of wrapping is very suitable for art prints transport.
We recommend that you unpack the original artwork as well as the art print with great care, as forvexample the art print from Per Petri Store i.a. is characterized by high saturation of the color surface, which is susceptible to grease and scratches, or that you bring your original artwork or art print directly to your framer. For security reasons, we do not yet send framed art prints.
All art prints are printed on demand. There is typically up to 5-7 days delivery time.
If you have any questions about your order, shipping or delivery, please feel free to contact us at: info@perpetristore.com or tel. +45 28 18 46 44
ORDER / PAYMENT
We basically deduct the order amount at the start of production, as you do not have a 14-day right of withdrawal when ordering printed matter as these are custom-made goods. Read if necessary more in the Danish Consumer Contracts Act §12, subsection 2.
REFUND POLICY
When you shop at our webshop, you unfortunately do not have a 14-day right of withdrawal, as these are custom-made items. Read if necessary more in the Consumer Contracts Act §12, subsection 2.
DEFECTS
The customer is responsible for immediately complaining about a defective or damaged delivery. The customer must provide documentation for defective or damaged delivery i.eg. by photo. In the event of visible transport damage, the receipt will be acknowledged subject to this. If a complaint is not made or the customer complains too late, the customer loses the right to claim the defect. The supplier is entitled to remedy a defect if this can be done within a reasonable time. The customer is not entitled to a price reduction or to refuse to receive what is ordered in the event of minor deviations from the agreed specification.
If a return shipment is required in connection with the above mentioned, the delivery must be sent as a traceable package to our printing house's address:
Nordlys
Skovvænget 19
6440 Augustenborg
Denmark
PRICES & VAT
All prices at Per Petri Store are stated in DKK and subject to 25% Danish VAT, but are excl. shipping costs. Shipping costs are calculated at checkout. We make reservations for sold-out and discontinued products as well as our manufacturers' specifications and tolerances on the products.
Kind Regards,
PER PETRI STORE
Frederiksgade 74 C
8000 Aarhus C
Denmark
P: +45 2818 4644
E: info@perpetristore.com
CVR (Danish Company Register): 30136152